Dealer Sales Management Associate

Join Toyota Mobility Solutions as a Dealer Sales Management Associate in the vibrant and dynamic market of Bali. This is a unique opportunity to be part of a globally recognized brand, contributing to the growth and success of our dealership network in one of Indonesia's most sought-after destinations. As a Dealer Sales Management Associate, you will play a pivotal role in driving sales and customer satisfaction, ensuring our dealership in Bali meets and exceeds customer expectations.

In this role, you will work closely with our sales team to monitor and analyze sales performance, identify opportunities for improvement, and implement strategies to enhance customer satisfaction. You will use a variety of tools and software, including Salesforce, to track sales data and customer interactions, and you will collaborate with cross-functional teams to ensure seamless operations and customer service.

This is an exciting opportunity to be part of a dynamic and innovative company, with a clear path for professional growth and development. We are looking for a proactive and detail-oriented individual who is passionate about the automotive industry and committed to delivering exceptional customer experiences.

📋 Tanggung Jawab Pekerjaan

• Monitor and analyze sales performance data using Salesforce to identify trends and opportunities for improvement.
• Collaborate with the sales team to develop and implement strategies to enhance customer satisfaction and drive sales growth.
• Conduct regular customer satisfaction surveys and feedback sessions to gather insights and address customer concerns.
• Develop and maintain strong relationships with customers, ensuring their needs and expectations are met.
• Work closely with cross-functional teams, including finance, marketing, and operations, to ensure seamless operations and customer service.
• Stay up-to-date with industry trends, best practices, and new technologies to continuously improve sales and customer satisfaction strategies.
• Provide regular reports and presentations to the management team, highlighting key sales performance metrics and customer satisfaction insights.
• Participate in training and development programs to enhance your skills and knowledge in sales management and customer satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in sales management or a related role, preferably in the automotive industry.
• Strong knowledge of sales management principles and practices, with a proven track record of driving sales growth and customer satisfaction.
• Excellent analytical and problem-solving skills, with the ability to interpret sales data and develop effective strategies.
• Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, colleagues, and stakeholders.
• Proficiency in using Salesforce and other relevant sales management software.
• Ability to work well under pressure and meet tight deadlines in a fast-paced environment.
• Fluency in English is a plus, but not mandatory as the primary language of work will be Bahasa Indonesia.

🛠️ Keahlian

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