Food Service Supervisor - Brand Expansion at Cimory Group
Join Cimory Group as a Food Service Supervisor and play a pivotal role in expanding the reach of our premium brand, Kanzler. This is a unique opportunity to lead a dynamic team, ensure exceptional service standards, and drive brand growth in the competitive food service industry. In this role, you'll oversee daily operations at our outlets in Jakarta Barat, manage a team of 5-7 staff, and ensure that every customer experience aligns with our brand's high standards.
At Cimory Group, we're committed to delivering exceptional service and creating memorable dining experiences. Our outlets are known for their premium offerings and warm, inviting atmosphere. As a Food Service Supervisor, you'll have the chance to make a tangible impact on our brand's success and growth.
๐ Tanggung Jawab Pekerjaan
- Oversee daily operations and ensure all outlets in Jakarta Barat adhere to Kanzler's service standards.
- Manage and mentor a team of 5-7 staff, providing guidance and support to ensure high performance.
- Implement and monitor sales strategies to drive revenue growth and customer satisfaction.
- Ensure compliance with health and safety regulations, as well as food safety standards.
- Train and develop staff to enhance their skills and knowledge.
- Conduct regular quality checks to maintain high standards of cleanliness and presentation.
- Handle customer complaints and resolve issues promptly to maintain a positive reputation.
- Collaborate with other departments to ensure seamless operations and customer service.
๐ Kualifikasi & Syarat
- Minimum 3 years of experience in a supervisory role within the food service industry.
- Proven track record of successfully managing teams and driving operational excellence.
- Strong knowledge of food safety and health regulations, including HACCP principles.
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
- Familiarity with POS systems such as Micros, Quick Service Restaurant (QSR), or similar.
- Ability to work under pressure and meet tight deadlines.
- Bachelor's degree in Hospitality Management, Food Service, or a related field.
- Certification in Food Safety or a similar relevant certification is a plus.
๐ ๏ธ Keahlian
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